Contact our team — we are here to help your family eat better
If you have questions about orders, delivery windows, family meal plans, or community programs, our customer care team is ready to assist. We prioritize clear, timely responses and provide guidance for dietary needs, allergen information, and product provenance. For urgent delivery issues please call our support line during business hours. For general inquiries or program requests, use the contact form below and we will respond within two business days. We serve families across Toronto, Mississauga, Oakville, Hamilton, and surrounding communities. For nonprofit or community program inquiries, please include organization details and preferred dates so we can advise on partnership opportunities and available discounts. Our aim is to make organic food accessible and practical for families who want trusted, seasonal ingredients with minimal fuss.
Send us a message
Please provide details so we can respond with the most helpful information. Fields marked required must be completed. For account-specific requests, include your order number if available.
Delivery support and common questions
We provide delivery to most postal codes within our listed service area. If you are unsure whether we deliver to your address, use the contact form or call the support line with your postal code and we will confirm available options. For subscription changes, please make edits in your account before the weekly cutoff posted in your dashboard. If a delivery is missed or damaged, report it within 48 hours and include photos when possible; our team will arrange a replacement or credit. For dietary or allergen questions, include specific ingredients you need to avoid and we will recommend safe alternatives. We prioritize clear communication and will follow up on all requests within two business days. For urgent delivery issues during scheduled drop-off windows, calling our support line is the fastest way to get immediate assistance.
Visit during community events
We host seasonal farm tours, pop-up markets, and nutrition workshops throughout the year. These events are family friendly and often include hands-on cooking or preservation demonstrations. Event schedules and registration are posted on our blog and announced in our newsletter. If you represent a community group or school, contact us to discuss tailored workshops or sponsored boxes for outreach programs. We partner with local organizations to increase access to seasonal organic food for families in need and to provide practical education that supports long-term food skills.
